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PRE-FLIGHT BRIEFING.

Everything you need to know before booking your shoot.

Q.01 Are you licensed to fly drones commercially? +

Yes. Every AeroLux Media pilot holds an active FAA Part 107 Remote Pilot Certificate, and every shoot is covered by commercial liability insurance. We handle any required airspace authorization for your location.

Q.02 What areas do you serve? +

We serve all of Long Island, New York, including Nassau and Suffolk counties. If you're just outside the area, reach out anyway — we may still be able to help, potentially with a small travel fee.

Q.03 What happens if it rains or is too windy to fly? +

Safety comes first. If weather conditions aren't safe to fly, we'll reschedule at no extra charge — most weather delays are rebooked within a day or two.

Q.04 How quickly will I receive my photos or video? +

Most projects are edited and delivered within 24–48 hours of the shoot. Larger commercial or wedding projects may take slightly longer, and we'll always give you a clear timeline upfront.

Q.05 Do I need any permits for my property or event? +

In most cases, no — but some locations (parks, certain venues, areas near airports) require additional authorization. We check airspace restrictions for every job and handle any necessary permissions as part of your booking.

Q.06 Can you match our photographer's style? +

Absolutely. For weddings and events especially, we're happy to coordinate directly with your existing photo/video team so the aerial footage blends seamlessly with the rest of your coverage.

Q.07 How do I book, and how far ahead should I schedule? +

Fill out the form on our contact page with your details. Real estate shoots can often be booked within a few days; weddings and large events are best booked several weeks ahead to guarantee your date.

Q.08 What forms of payment do you accept? +

In person, we accept Square terminal payments or cash. Remotely, we accept PayPal and Zelle.

Still have questions?

JUST ASK.

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