THE TERMS, IN ENGLISH.

1. What these terms cover

These are the standard terms for aerial photography and video work by AeroLux Media, Long Island, New York. They apply to a booking unless your written quote says something different — if the two ever disagree, the quote wins.

2. Quotes and booking

An enquiry isn't a booking. We send a written quote setting out the package, price, location and date. A booking exists once you approve that quote in writing (email is fine) and we confirm the date back to you.

Prices published on this website are current at the time of publication and may change; the price in your quote is the one that holds.

3. Payment

You see the plan and agree the price before anything is due — no payment is required to send an enquiry, and no card details are ever collected on this website. Invoices are issued after the work is approved and are payable on the terms stated on the invoice.

We take no deposit. Nothing is required to hold a date and nothing is charged before you have approved the plan and the price. If that ever changes we will say so here first.

4. Weather, and when we can't fly

Drones are grounded by rain, high wind, fog and low cloud, and safety is our call, not the client's. If we can't fly, we reschedule at no charge — most weather delays are rebooked within a day or two. We'd rather move a shoot than deliver a poor one.

The same applies if airspace conditions change, a temporary flight restriction appears, or conditions on the day make a flight unsafe.

5. Changing or cancelling

Tell us as early as you can and we'll move things without fuss. Weather reschedules are always free, and there is no cancellation fee — we'd rather you booked us confidently than hedged against a penalty.

What we ask in return is notice. A confirmed shoot means a pilot's day is held and other work turned away, and the twilight slot you booked is one we could not offer anyone else. Same-day cancellations cost us a day we cannot get back.

We're trusting you here rather than charging you up front. If that trust is repeatedly misused we may ask for a deposit before booking again — but that is a conversation, not a clause that fires automatically.

6. Delivery, revisions and how long we keep your files

Most projects are edited and delivered within 24–48 hours of the shoot. Larger commercial and wedding projects can take longer, and we'll always give you a timeline up front. Everything is delivered digitally.

Revisions

One round of adjustments is included with every project — recrops, color tweaks, swapping a frame for one you prefer. Tell us what you'd change and we'll turn it around quickly.

Beyond that, or where a change means reshooting or a materially different edit, we'll quote it before doing any work. You will never receive a surprise line item.

File availability

Your delivered files stay available to download for 90 days. After that the download link may expire — but we keep our own archive, so if you come back a year later needing the twilight shot again, just ask. We'd rather re-send it than have you reshoot.

7. Who owns the pictures

This is the section worth reading properly, because it's the one most photography clients assume rather than check.

We keep the copyright in everything we shoot, which is the standard arrangement in professional photography. You get a broad, permanent license to use it for the property, project or event it was shot for.

For a real estate or commercial shoot, that license covers everything you'd reasonably need:

• MLS and listing portals
• your own website and social media
• print — brochures, mailers, signage
• paid advertising for that property or project

For a wedding or personal shoot, you get a full personal-use license — print it, share it, keep it forever.

What the license doesn't include is reselling the media, or passing it to an unrelated third party to use as their own. If a brokerage, developer or publication wants their own rights, that's a quick conversation and usually a yes.

Whether we can show the work

We handle this by how public the subject already is:

• Listings and commercial projects — we may show them. A property on the market or a business's own premises is already public marketing, and the work exists to be seen. If you'd rather we didn't, say so and we won't.
• Occupied private homes, weddings and private events — we ask you first. Every time, before anything is published. Somebody's home and somebody's wedding are not marketing material, and we won't treat them as though they are.

Either way you can change your mind. Ask us to take something down and we will, without asking why.

8. Access and permission

By booking, you're confirming you have the right to have the property or event filmed — that you own it, or have permission from whoever does. Where a venue, HOA, building management or landowner needs to approve a flight, that's yours to arrange unless we've agreed otherwise in writing.

We need safe access to a launch point, and someone to let us on site if it isn't publicly accessible. If we arrive and can't get access or permission, the visit may be treated as a cancellation.

9. Safety, airspace and the law

Every AeroLux pilot holds a current FAA Part 107 Remote Pilot Certificate, and every flight is covered by commercial liability insurance. We check airspace before every shoot and file any authorization your location needs.

We will not fly where it would be unsafe or unlawful. That includes airspace we can't get authorization for, conditions that put people or property at risk, and anything that would breach FAA rules or local restrictions. If that means we can't do a shoot, we'll tell you plainly and you won't be charged for work we couldn't legally perform.

We also fly with respect for the people below us. We don't hover over neighbours to get a better angle, and we'll adjust a shot rather than intrude on someone who hasn't agreed to be filmed.

10. Insurance and liability

We carry commercial liability insurance, every pilot is FAA Part 107 certified, and we take responsibility for our own work and conduct. If we damage something, that is ours to put right — and it is the reason to hire an insured operator rather than someone with a drone.

What we cannot take responsibility for is what we do not control: weather, FAA or airspace decisions, access refused on the day, or a delay caused by information given to us late or incorrectly.

To the extent the law allows it to be limited, our liability arising from any booking is limited to the amount paid for that booking. Nothing in these terms limits liability that cannot lawfully be limited — including liability for death or personal injury caused by negligence, or for fraud.

11. If something goes wrong

Tell us. Call (516) 554-0487 or email hello@aerolux.us and we'll try to put it right directly, before anyone reaches for a formal process. We're a small crew on a small island and our reputation is the business.

12. Governing law

These terms are governed by the laws of the State of New York.

13. Changes

We may update these terms; the date at the top shows when. The terms that apply to your booking are the ones in force when you approved your quote.

Not legal advice. These terms were drafted in plain English to match how AeroLux Media actually operates, and were written against the policies already published on this site. They are not a substitute for a lawyer. Before relying on them commercially — particularly sections 7 and 10 — have a New York attorney review them.